Generally speaking, refunds WILL NOT be offered. Of course, if an item from your order is missing, or the wrong item was sent, we will be happy to help to the best of our ability.
We cannot control how shippers handle packages, so damages such as a cracked jewel case are possible, but unlikely.
All in all, if you have a concern, please email us. We want you to be satisfied with your order, so please do not hesitate to reach out!
EMAIL: [email protected]