About Us:
Established in 2022, Dead Arts is a small CD and cassette distribution based out of Havelock, Ontario.
Our inventory consists mostly of metal and related sub-genres, but also occasionally dabbles in dark ambient and full-on noise. Anything experimental and loud!
Items offered will be new, directly from independent labels/distros. Used CDs/cassettes will be added occasionally.Follow the Dead Arts Instagram page @deadartsdistro for any news and store updates.
Thank you for your support!
Shipping:
Generally speaking, refunds WILL NOT be offered. Of course, if an item from your order is missing, or the wrong item was sent, we will be happy to help to the best of our ability. PLEASE BE SURE TO INCLUDE A POST OFFICE BOX NUMBER IF YOU HAVE ONE.
We cannot control how shippers handle packages, so damages such as a cracked jewel case are possible, but unlikely. Rest assured, your order will be packed at our end with the utmost care.
All in all, if you have a concern, please email us. Your complete satisfaction is our top priority, so please do not hesitate to reach out!
Orders:
Payments are accepted through Paypal.
Canadian customers can inquire about E-transfer as an option, if desired.
Most orders will ship within three days. Your package should arrive within a week or two, but please allow up to three weeks for your items to arrive.
Note: Though rare, international orders have occasionally taken longer!
You can send your order through the BigCartel contact form or email [email protected] , just be sure to include your shipping address. I recommend doing this if there are 10 or more items you'd like to purchase or if you just want a slightly more accurate shipping quote.
Tracking is offered but it is quite expensive! Even though there is nothing we can do about this, we will do our best to give you the lowest possible price. If we see that you have been overcharged for more than $5, we will refund you the extra fees.
How Can I Be Notified Of Any Store Updates?
Follow the Dead Arts Distro Instagram page @deadartsdistro
Any changes/updates regarding the shop will be posted there.
Give us an email at [email protected] with any questions or concerns.